Terms & Conditions
Last Updated: March 13, 2026
Welcome to SecureTEL – Global Communication Systems & Solutions.
These Terms & Conditions (“Terms”) govern your access to and use of the SecureTEL website, devices, software, and communication services including Push-To-Talk (PTT), Push-to-Talk over Cellular (PoC), VoIP, LoRa, GPS, SOS, and related technologies.
By accessing or using our services, you agree to comply with these Terms.
1. About SecureTEL
SecureTEL provides mission-critical communication technology designed for industries requiring reliable and secure communication, including:
- Security teams
- Logistics operations
- Construction sites
- Events management
- Global field operations
Our services operate across global 4G / LTE networks in 154+ countries.
2. Use of Services
By using SecureTEL services, you agree that you will:
- Use the services only for lawful purposes
- Not misuse communication systems
- Not attempt to disrupt or damage networks or devices
- Not access systems without authorization
- Follow all applicable telecommunications regulations
SecureTEL reserves the right to suspend or terminate access if these terms are violated.
3. Account Registration
Some services may require creating an account.
You agree to:
- Provide accurate information
- Keep login credentials secure
- Notify us immediately of unauthorized access
- Accept responsibility for activities under your account
4. Devices and Equipment
SecureTEL may provide communication devices or hardware for use with our services.
Users agree:
- Devices remain the property of SecureTEL unless purchased
- Devices must not be modified, tampered with, or reverse engineered
- Lost or damaged equipment may incur replacement fees
5. Communication Services
SecureTEL provides communication technologies including:
- Push-To-Talk (PTT)
- Push-to-Talk over Cellular (PoC)
- VoIP communication
- LoRa communication networks
- GPS tracking
- SOS emergency alerts
Service availability may vary based on:
- Network coverage
- Geographic location
- Telecommunications infrastructure
- Maintenance or technical issues
We do not guarantee uninterrupted service.
6. Data Usage & Network Access
Use of SecureTEL services may involve data usage through mobile networks.
Users are responsible for:
- Data costs charged by mobile network providers
- Compliance with local communication regulations
- Proper use of communication systems
7. Privacy
Your use of SecureTEL services is also governed by our Privacy Policy, which explains how we collect and use personal information.
8. Intellectual Property
All content, software, systems, and technology related to SecureTEL are protected by intellectual property laws.
You may not:
- Copy or distribute SecureTEL technology
- Reverse engineer software
- Use branding or trademarks without permission
All rights remain the property of SecureTEL.
9. Service Availability
While we aim to provide reliable global communication services, SecureTEL does not guarantee:
- Continuous service availability
- Coverage in all locations
- Network performance during outages or emergencies
Service interruptions may occur due to maintenance, technical issues, or third-party network providers.
10. Limitation of Liability
To the maximum extent permitted by law, SecureTEL shall not be liable for:
- Loss of data
- Business interruption
- Communication failures
- Indirect or consequential damages
Users assume responsibility for operational risks associated with communication systems.
11. Termination
SecureTEL reserves the right to suspend or terminate services if:
- Terms are violated
- Services are misused
- Security risks are detected
- Required by law
Users may also discontinue use of services at any time.
12. Third-Party Networks & Services
SecureTEL services may depend on third-party infrastructure such as:
- Cellular networks
- Internet providers
- Cloud services
- Mapping or GPS services
We are not responsible for disruptions caused by third-party systems.
13. Changes to Terms
SecureTEL may update these Terms & Conditions at any time.
Updated versions will be published on the website with the revised date.
Continued use of services indicates acceptance of updated terms.
14. Governing Law
These Terms shall be governed by and interpreted according to applicable international commercial and telecommunications laws unless otherwise required by local jurisdiction.
15. Contact Information
For questions about these Terms & Conditions, please contact:
SecureTEL
Global Communication Systems & Solutions
E-mail: info@securetel.nl
Website: www.securetel.nl